1. Nature of Services

We primarily offer:

• Online Puja services
• Astrology consultations
• Spiritual guidance

These are digital and service-based offerings, and most services do not require physical shipping.

a) Digital Service Delivery

• All online services (puja, consultation, reports) are delivered via:
  
  • Phone call
  • WhatsApp
  • Email
  • Video call (if applicable)
• Delivery time:
  
  • Usually within 1–3 working days after successful payment
  • Exact timing may depend on availability and muhurat (auspicious time)

b) Physical Product Shipping (If Applicable)

If you order any physical items such as:

• Puja kits
• Yantras
• Prasad
• Books

Then the following applies:

Processing Time

• Orders are processed within 2–4 working days

Delivery Time

• Standard delivery: 5–10 working days (within India)
• Delivery time may vary depending on location

2. Shipping Charges

Shipping charges (if applicable) will be:

• Clearly displayed at checkout, OR
• Included in the product price

3. Order Tracking

Once shipped, tracking details will be:

• Shared via SMS / Email / WhatsApp

4. Delays

Delivery may be delayed due to:

• Weather conditions
• Courier issues
• Public holidays
• Remote location delivery

We are not responsible for delays caused by third-party courier services.

5. Incorrect Address

• Please ensure correct shipping details
• We are not responsible for:
  
  • Incorrect addresses
  • Failed delivery due to wrong information

6. Non-Delivery

If your order is not delivered:

• Contact us within 7 days of expected delivery
• We will assist in resolving the issue

7. Contact Information

For shipping-related queries:

Website: https://acharyavikramaditya.com
Email: acharyavikramaditya@gmail.com

8. Important Note

• Spiritual services (puja, astrology) are non-tangible and time-based services, hence shipping is not applicable in most cases
• This policy is mainly applicable when physical items are included